top of page


Me­di­en­in­haber und Her­steller
pro mente Oberöster­reich
Desk-up® Er­gonomisch lesen und ar­beiten.
Lon­stor­fer­platz 1, 4020 Linz
t: 0043 732 / 6996 
f: 0043 732 / 6996 - 80,
m: of­fice(at)pro­

ZVR 811735276, 
UID-Nummer: ATU23018605

An­fragen und Stan­dort
ATZ Kar­tonia & Kreatives
Freileben 12, A-4121 Al­tenfelden

t: 0043 7282 - 2057m: kar­tonia.of­fice(at)pro­


Cus­­tomer In­­for­­ma­­tion and Terms & Con­di­­tions
Desk-up® Reading and writing er­­gonom­i­­cally.


1. Scope of Ap­­pli­­ca­­tion
These cus­­tomer in­­for­­ma­­tion and Gen­eral Terms and Con­di­­tions shall apply to all orders placed through the we­b­site (the "We­b­site") of Desk-up On­­line. Placing an order with us indi­­cates your ac­­cep­­tance of these terms and con­di­­tions. Changes to these Gen­eral Terms and Con­di­­tions will only be ef­fec­­tive if they are con­­firmed by us in writing. This also ap­­plies to any change to this written form clause.


2. Con­­clu­­sion of a Pur­chase Agree­­ment
Any orders from you on our We­b­site con­sti­­tute a binding offer to con­­clude a pur­chase agree­­ment with Desk-up On­­line. The binding pur­chase agree­­ment only comes into ex­is­­tence when we ac­­cept your order ei­ther on the we­b­site or by sending you an e-mail or written com­­mu­ni­­ca­­tion or by dis­­­patching the goods ordered. The goods and price in­­for­­ma­­tion on our We­b­site is sub­­­ject to change without no­tice. You will be charged the price dis­­­played on the We­b­site at the time of your order.

3. In Case of Goods not being avail­able
If goods you ordered are not avail­able within 5 working days we can with­­­draw from the pur­chase agree­­ment even if we have con­­firmed ac­­cep­­tance of your order. If we with­­­draw from the pur­chase agree­­ment we will im­me­di­ately in­­form you of this and will im­me­di­ately re­­fund the con­sid­er­a­­tion al­ready paid by you for these goods.


4. Prices and ad­di­­tional Costs
The total amount of your order, in­­cluding all taxes and costs such as pack­­aging and de­livery is dis­­­played on the pre­vious screen or at the end of the check out pro­cess. As a privat cus­­tomer the prices in­­cluding Aus­­trian sales tax (VAT). In the case of sales to en­ter­prises within the Eu­ro­­pean Union, no Aus­­trian sales tax will be in­­cluded pro­­vided that the UID number is quoted; such en­ter­prises will in­stead be obliged to pay the sales tax in their state of domi­­cile. In­voicing will be made in euros.


5. Terms of Pay­­ment
The pur­chase price for the goods ordered be­­comes due upon the ship­ping of your order by Desk-up On­­line. Pay­­ment may be ef­­fected by pre­pay­ment or will be in­voiced. You may not make any set off against our claim for pay­­ment un­­less the amount set off is not dis­­­puted by us or has been the sub­­­ject of a final and binding judge­­ment against us.


6. De­livery and Re­ser­­va­­tion of Title
The goods will be de­liv­ered to the de­livery ad­­dress as stated by you and through a de­livery ser­vice ap­­pointed by us. We will make every ef­­fort to de­liver the goods as soon as pos­sible. Usu­ally your order is ready for ship­­ment within a few days, but we cannot make a binding state­­ment on this. The goods re­­main our prop­erty until we have re­­ceived pay­­ment in full.


7. Right to cancel the Pur­chase Agree­­ment
As a con­­sumer you have the right to cancel this pur­chase agree­­ment up until two weeks after re­­ceipt of the goods by you. No reason needs to be stated. If you ex­er­­cise this right of with­­­drawal you are no longer bound to the agree­­ment and we will re­­fund any pay­­ments you have made in re­spect to this agree­­ment. In order to cancel the agree­­ment it is suf­­fi­­cient to send, within the two weeks pe­riod, a no­tice in writing to the ad­­dress spec­i­­fied on top of the page, or to send the goods back to the com­­pany ad­­dress. If you cancel the pur­chase agree­­ment you have to send back the goods within 30 days after the can­cel­la­­tion. The pur­chaser is charged with the re­­turn costs.


8. War­ranty
The war­ranty pe­riod is two years after re­­ceipt of the goods by you. Should the de­liv­ered goods prove de­fec­­tive within this pe­riod, you may cancel the agree­­ment or - if the pro­­duct is still avail­able - re­quest their re­­place­­ment by giving us no­tice at the ad­­dress spec­i­­fied in para­­graph 2. No in­de­pen­­dent guar­antee is granted be­yond the fore­­going.


9. Li­a­­bility
The li­a­­bility of one party in case of dam­ages to the other party shall be in ac­­cor­­dance with the statu­­tory law. Any com­pen­sa­­tion claims are ex­­cluded in cases of slight neg­li­­gence. This re­stric­­tion does not apply for in­jury to life, body and health.


10. Data
The pur­chaser is ex­­pressly agreeing that per­­sonal data of the pur­chaser, which have been dis­­­closed for the order pro­cess, are au­­to­­mat­i­­cally stored and used by Desk-up, af­­fil­i­ated com­­pa­nies and con­­trac­­tual part­ners in par­tic­ular for mar­keting pur­­poses. Cus­­tomer data will not be passed on to third par­ties, ex­­cept where this is an essen­­tial re­quire­­ment for the pur­­pose of ful­­filling the con­­tract. Our con­­trac­­tual part­ners have been in­structed con­cerning our data pro­tec­­tion reg­u­la­­tions and have obliged them­­selves to ad­here to these.


11. Pro­hi­bi­­tion of As­sign­­ment
You may as­sign your con­­trac­­tual rights to a third party only with Desk-up's prior written con­sent.


12 Place of Per­­for­­mance
The place of per­­for­­mance for all ser­vices arising under this con­­tract shall be the domi­­cile of Desk-up.


13. Ap­­pli­­cable Law
The par­ties to this con­­tract hereby agree that Aus­­trian law shall be ap­­plied to this con­­tract.
The United Na­­tions Con­ven­­tion on Con­­tracts for the In­ter­­na­­tional Sale of Goods (CISG) shall not apply. Ex­­clu­­sive juris­dic­­tion is Linz, Upper Aus­tria.


© Desk-up, September 2020

bottom of page